For your peace of mind We have been trading online since 1999.  We are still a private family operated business that  cares about good old fashioned customer service. My Toy Shop is operated by The Curio Shop, Sennen Cove, Penzance. TR19 7DF United Kingdom Telephone: 0870 901 1610  Fax 0870 901 1067  email mytoyshop@curioshop.co.uk We still like to talk and are here to receive your telephone enquiries from 10am - 5pm  Monday – Saturday Proprietor: Steve Roberts  Sales Enquiries: Liz Marsden  Lauren Tillotson  Our associate companies: groovy-girls.uk, curioshop.uk  and  oldmap.co.uk  Gift Service We can ship your order to any UK or EU address and enclose your own greeting. You will be prompted to enter this upon check out. There is no charge for this service.  Our Mission To source unusual, high quality educational children’s toys from here in Cornwall, and around the World. We will always strive to offer you the best value for money available anywhere. We endeavor to ensure that our imported products our supplied under fair-trading agreements, and that the materials used in their construction are sourced from replenishable sources. Lately more and more of our toy items are sourced from The Manhattan Toy Company with whom we are an approved retailer. We find the quality, design and attention to safety of their products are simply the best.   Ordering from My Toy Shop Making a purchase is easy and secure. Just browse our online toy catalogue, and click ‘Purchase’ on any items that you wish to buy. After you have finished your selection, click on View Cart and you will be asked for a few details that we need to be able to satisfy your order with My Toy Shop. We accept credit card payment. If you are shopping from outside of the UK, place your order and your credit card company will convert the transaction to your own currency. We accept Visa, Mastercard, American Express, Switch, Maestro and Solo. We do not charge for any item until it is ready to despatch. Your purchase will show on your card statement as The Curio Shop If unusually a toy is out of stock you will be advised a delivery date. If acceptable your order is then held as a back order. A delivery date will be advised - you may then of course cancel your order if it is unacceptable. Back ordered items are not charged until they are despatched. You may send your order and credit card information over the Internet or if you prefer via phone, fax or post. We reserve the right to decline all or part of any order for whatsoever reason.   Delivery Charges UK & Northern Ireland orders for 3 items or over are carriage free. 1 - 2 items £3.95 total. EU orders £15.00  Rest of World £20.00 These charges are confirmed in your shopping cart before you are required to submit any further details..   Delivery Times Delivery times can vary depending on stock availability and destination country. We aim to have goods with you within 5 days. If your order is particularly urgent then please telephone or email us and we will give your order priority if practicable. We use Royal Mail 1st Class Post for UK orders or Parcelforce UK for larger items. Overseas items ship via Air Mail; larger items by Parcelforce Worldwide.   Returns Policy Merchandise in resalable condition may be returned for a refund within 10 days of purchase. Credit will be applied to the credit card which was used for the purchase. A Return Number must be obtained from My Toy Shop, prior to the return of any products. The Return Number must appear on the outside of the container and on return paperwork included inside the package. Returned merchandise must be sent with delivery charges prepaid. Your return postage will be refunded if the goods were faulty, in an unsatisfactory condition, or sent in error.   Ordering Security This secure order payment area of this site is administered by 3DCart. It is a commercially proven e-commerce system and fully secure. We know of no cases of credit card fraud using our shopping system over the Internet. Privacy Policy My Toy Shop does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you choose to follow the 'Open Account' option. Complaints In the unlikely event that you have any cause for complaint My Toy Shop  will acknowledge any such complaint within 48 hours. We will strive to rectify the problem within 14 days of receipt. This and any other undertaking detailed here is in addition to, and will not affect your statuary rights as a consumer.   Your Comments My Toy Shop welcome any comments you might wish to make on any aspect of our operation - from the website to customer service. Only by getting feedback from our customers (or potential customers) can we improve our service. Please email any comments to mytoyshop@curioshop.co.uk or telephone on +44 (0) 870 901 1610. Thank you. Steve Roberts, Proprietor. My Toy Shop, The Curio Shop, Sennen Cove, Penzance. TR19 7DF UK

The terms, policies and conditions (collectively known as "Conditions"  described above govern the use of this site referred to as My Toy Shop. Your use and/or placement of any order indicate your acceptance of these Conditions.